Technical Support Representative

4 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

At Neksjob, we are looking for a talented Technical Support Representative to join our team. This role is perfect for individuals who are passionate about providing exceptional customer service and resolving technical issues with ease.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will be responsible for answering incoming calls from customers, resolving their inquiries, and ensuring that their requests are handled in a timely and professional manner.

Key Responsibilities:
  • Answering inbound calls from customers and addressing their queries in a friendly and knowledgeable manner.
  • Resolving technical issues and escalating complex problems to senior technicians when necessary.
  • Utilizing various client-based tools and applications to manage customer interactions and provide exceptional service.
Requirements:

To be successful in this role, you will need to possess excellent communication skills, both written and verbal. You should also have a high school diploma or equivalent and at least 3 months of call center experience.

Why Choose Us?

We offer a competitive salary, exciting performance bonuses, and account-specific allowances. Our comprehensive healthcare benefits package includes medical, dental, and vision coverage to ensure your well-being.

Benefits:
  • Competitive Salary: $40,000 - $60,000 per annum.
  • Exciting Performance Bonuses & Account Specific Allowances.
  • Career Advancement Opportunities.
  • Promote Within the Company.
  • Comprehensive Healthcare Benefits.


  • Cebu City, Central Visayas, Philippines ETeam Workforce Private Corporation Full time

    We are seeking a highly motivated and customer-focused Technical Support Representative to join our team at ETeam Workforce Private Corporation. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Qualifications:Education: High school diploma or equivalent required, college...


  • Cebu City, Central Visayas, Philippines Your Go to Recruiter Full time

    Job SummaryDempsey Resource Management Inc. is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing top-notch technical support to our clients, ensuring their hardware and software issues are resolved promptly and efficiently.Key ResponsibilitiesHardware and...


  • Cebu City, Central Visayas, Philippines J-K Network Services Full time

    We are seeking a skilled Technical Support Representative to join our team at J-K Network Services in Cebu City. This is an exciting opportunity to work with a leading IT BPO company specializing in customer service, strategies, and social media.Company OverviewJ-K Network Services is a know IT BPO Company that provides services in Information technologies...


  • Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Technical Support Representative OpportunityWe are seeking a highly skilled and motivated Technical Support Representative to join our team at Eteam Workforce Private Corporation.Key Responsibilities:Provide exceptional customer service and technical support to clients via virtual interviews.Assist clients with technical issues and resolve problems in a...


  • Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

    Job Title: Technical Support RepresentativeWe are seeking a highly skilled and motivated Technical Support Representative to join our team at Eteam Private Workforce Corporation.Qualifications:College graduate or fresh graduate with a strong passion for technology and customer serviceNo prior experience required, but willingness to learn and grow with our...


  • Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

    Eteam Private Workforce Corporation is seeking a skilled Technical Support Representative to join their team.Job SummaryThis role involves providing top-notch technical support to clients, ensuring they receive excellent service and assistance when needed.About the RoleWe are looking for a highly motivated and detail-oriented individual who can start ASAP....


  • Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    About the RoleWe are seeking a Technical Support Representative to join our team. This is an exciting opportunity for individuals who are eager to learn and grow with our company.Key ResponsibilitiesProvide technical support to customers via virtual interviewsRequirementsTo be successful in this role, you will need:No prior work experience requiredA 2nd year...


  • Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Main ResponsibilitiesAs a Server Technical Support Representative, you will be the primary contact for customers requiring support for IONOS services. You will be responsible for improving weekly and monthly performance based on feedback from the Market Head of Server Operations. Additionally, you will proactively inform and report to the supervisor for...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We're seeking a skilled Technical Chat Support Representative to join our dynamic team at Talent Outsourcing Channel Solutions in Cebu Central Visayas. In this full-time role, you will be responsible for delivering exceptional customer service and technical assistance through live chat interactions.Key Responsibilities:Engage with customers through live chat...


  • Cebu City, Central Visayas, Philippines Your Go to Recruiter Full time

    Technical Support RepresentativeKey Responsibilities:Hardware and Software Solutions: Identify and implement optimal hardware and software solutions to resolve technical issues.Troubleshooting: Troubleshoot complex technical problems using analytical and problem-solving skills.Fault Diagnosis and Repair: Diagnose and repair technical faults in a timely and...


  • Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

    Job Qualifications and RequirementsWe are looking for highly motivated and organized Technical Support Representatives to join our team at Eteam Private Workforce Corporation. Our ideal candidate should possess excellent communication skills, be willing to work on holidays, and have a strong ability to work under pressure.Key Qualifications:College Grad or...


  • Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Server Technical Support**Job Summary**We are seeking a highly motivated and customer-focused Server Technical Support Representative to join our team at Eteam Workforce Private Corporation. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our...


  • Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

    Main ResponsibilitiesWe are seeking a highly motivated and customer-focused Server Technical Support Representative to join our team at Eteam Private Workforce Corporation. As a key member of our Server Operations team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key...


  • Cebu City, Central Visayas, Philippines Eteam Workforce Inc Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Technical Support Representative to join our team at Eteam Workforce Inc.Key Responsibilities:Main contact for customers regarding support inquiriesImprove performance based on feedback from the team supervisorProactively inform and report support-related issues to the supervisorRecommend...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel Solutions in Cebu. This is a non-voice position, focusing on providing top-notch technical support to our clients.Key Responsibilities:Providing exceptional customer service via phone, email, or chatResolving technical issues and answering customer...


  • Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

    Main Responsibilities:Main Contact for Customer SupportImprove performance based on feedback from the Market Head of Server Operations.Inform and report to the supervisor for support related issues.Recommend solutions to customer issues and concerns.Attend coaching sessions and participate in organizational activities.Interact with team members and other...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel Solutions in Cebu. This role is non-voice and involves handling technical chat customer inquiries.QualificationsSenior high school graduate or higherExcellent communication skillsCustomer service experience preferred, but not requiredAble to work...


  • Cebu City, Central Visayas, Philippines ETeam Workforce Private Corporation Full time

    ETeam Workforce Private Corporation is seeking highly skilled Technical Support Representatives to join our team in Cebu. As a valued member of our organization, you will play a crucial role in delivering exceptional customer service to our clients.About the JobWe are looking for individuals who possess excellent communication skills, are able to work...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Role Overview: We are seeking a skilled Customer Service Representative to join our team at TASQ Staffing Solutions. In this role, you will provide end-user support to learners, utilizing strong technical knowledge and excellent communication skills.


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    Job Title: Technical Sales RepresentativeJK Network Services is seeking a highly skilled Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for identifying and securing new clients for the company, providing technical support and ensuring quality control of admixture products, and building strong...