IT Expert Technical Support Specialist

5 hours ago


Cebu City, Central Visayas, Philippines J-K Network Services Full time

We are seeking a highly skilled and experienced IT expert to join our team as a Technical Support Specialist in Cebu City. This role offers a competitive salary of Php 25,000 - Php 40,000 and above.

Company Overview

J-K Network Services is a global professional services company with leading capabilities in digital, cloud and security. As a Technical Support Specialist, you will be part of a dynamic team that provides technical support and maintenance for production and development systems.

Job Responsibilities
  • Provide technical support and maintenance for production and development systems, both remotely and onsite.
  • Support hardware and software, implementing technology at the operating system level across all servers.
  • Perform basic to intermediate troubleshooting (L2).
  • Work with cross-functional teams to resolve complex technical problems.
Requirements
  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Expertise in x86 Server Operating Systems.
  • Proficiency in Red Hat Enterprise Linux (RHEL).
  • Experience with Microsoft Windows Server Administration.
  • Ability to troubleshoot and resolve complex technical issues.
Benefits
  • Benefits include SSS, Philhealth, Pagibig, etc.
  • HMO and insurance coverage.


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