Customer Support Representative

1 week ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Title: Customer Support Specialist

About the Role:
At Neksjob, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent customer service.

Key Responsibilities:
• Respond to customer calls, emails, and chats in a timely and professional manner
• Troubleshoot technical issues and provide solutions to customers
• Maintain accurate records of customer interactions
• Collaborate with internal teams to resolve customer issues

Qualifications:
• High school diploma or equivalent
• 6 months of call center experience
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment

What We Offer:
• Competitive salary
• Exciting performance bonuses and account-specific allowances
• Career advancement opportunities
• Comprehensive healthcare benefits

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