Mandarin Bilingual Customer Support Representative
1 month ago
We are seeking a highly motivated Mandarin bilingual customer support representative to join our team at Neksjob Philippines. As a key member of our customer support team, you will be responsible for delivering outstanding customer service and ensuring customer satisfaction and loyalty.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers via phone, email, or chat
- Work closely with internal teams to resolve complex customer issues
- Bachelor's degree or equivalent in any field
- Excellent communication skills in English and Mandarin (written and spoken)
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in MS Office and internet browsing
- Amenable to work in shifting schedules, weekends, and holidays
We offer a competitive salary package, including a base salary of PHP 70,000 per month, plus a language premium and medical insurance. We also offer opportunities for career growth and development within the company.
If you are a motivated and customer-focused individual who is fluent in Mandarin and English, we encourage you to apply for this exciting opportunity to join our team at Neksjob Philippines.
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