Customer Support Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About Neksjob

We're a leading company in the customer service industry, providing exceptional support to our clients worldwide. Our team is passionate about delivering top-notch services and making a real difference in people's lives.

Job Summary

We're seeking a highly skilled and experienced Customer Support Representative to join our team in Quezon, Philippines. As a key member of our support team, you'll be responsible for providing world-class customer service, resolving issues efficiently, and ensuring complete customer satisfaction.

Responsibilities
  • Respond to incoming calls from customers, answering questions and inquiries in a professional and courteous manner.
  • Troubleshoot problems and provide solutions in a timely and effective manner.
  • Provide information and handle complaints regarding our products or services.
Requirements

To succeed in this role, you'll need:

  • At least 6 months of international voice experience.
  • Excellent English communication skills.
  • Excellent customer service, problem-solving, and multitasking skills.
  • A strong ability to work independently and as part of a team.
What We Offer

We offer a competitive salary plus allowances, paid training, monthly performance incentives, and career development opportunities. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we'd love to hear from you



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