Customer Support Representative

4 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Title: Customer Support Representative

About the Role:
Neksjob is seeking a highly skilled and dedicated Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their queries and issues in a timely and professional manner.

Responsibilities:
• Respond to incoming calls from customers, answering questions and inquiries in a courteous and professional tone.
• Troubleshoot problems and provide solutions to customers, escalating complex issues to senior colleagues as needed.
• Provide information about our products and services, handling complaints and concerns with empathy and professionalism.

Requirements:
• High School graduate (old curriculum) or Senior High School graduate (new curriculum).
• 5 months or below Call Center Representative / Call Center Experience.
• Willing to work onsite at our Quezon site.
• Excellent communication skills, both verbal and written.

Why Choose Neksjob?
• Competitive salary plus allowances.
• Paid training to help you develop your skills and knowledge.
• Monthly performance incentives to recognize and reward outstanding performance.
• Opportunities for career development and advancement within the company.

Salary Range: Up to PHP 22,000 per month.

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