A Customer Support Representative with a Passion for Excellence
1 month ago
Customer Service Representative Role
We are seeking a skilled Customer Service Representative to join our travel team at Neksjob. The ideal candidate will provide exceptional support to our valued guests before, during, and after their cruise vacations, ensuring a seamless and unforgettable travel experience.
Key Responsibilities:
- Provide high-quality customer service to guests via various communication channels
- Ensure timely and effective resolution of customer inquiries and concerns
- Collaborate with internal teams to resolve complex customer issues
- Maintain accurate records of customer interactions
Requirements:
- High school graduate or equivalent
- At least 6 months of international voice experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
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