A Customer Support Representative with a Passion for Excellence

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Customer Service Representative Role

We are seeking a skilled Customer Service Representative to join our travel team at Neksjob. The ideal candidate will provide exceptional support to our valued guests before, during, and after their cruise vacations, ensuring a seamless and unforgettable travel experience.

Key Responsibilities:

  • Provide high-quality customer service to guests via various communication channels
  • Ensure timely and effective resolution of customer inquiries and concerns
  • Collaborate with internal teams to resolve complex customer issues
  • Maintain accurate records of customer interactions

Requirements:

  • High school graduate or equivalent
  • At least 6 months of international voice experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities


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