Operations Lead

1 day ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time

About Us

RecruiterPH is a reputable staffing agency with extensive experience in recruitment and talent acquisition.

The Role

We are seeking an experienced Assistant Manager to join our team. The ideal candidate will have at least 4-5 years of experience in BPO set-up, particularly in the role we are recruiting for.

Key Responsibilities:

  1. Lead and manage BPO operations in accordance with company standards and procedures.
  2. Maintain open communication channels with clients and stakeholders.
  3. Develop and implement effective strategies to improve operational efficiency and productivity.
  4. Conduct regular performance evaluations and provide constructive feedback to team members.
  5. Foster a positive and inclusive work environment that promotes teamwork and collaboration.

Requirements

  • Minimum 4-5 years of experience in BPO setup, preferably in the same role.
  • Excellent communication and leadership skills.
  • Bachelor's degree in any field.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.

What We Offer

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a reputable staffing agency.

Work Location: Cebu

Working Hours: Office hours (Monday to Friday)



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