Business Development Contact Center Representative

1 week ago

Barcelona, Philippines beBeeCollection Full time ₱40,000 - ₱60,000
Job Overview

We are seeking a results-driven Collections Specialist to join our BPO contact center team. As a Collections Specialist, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering exceptional service.

Responsibilities:
  • Make outbound calls to customers regarding overdue payments.
  • Negotiate payment plans and settlements in accordance with company policies.
  • Update customer accounts and document all collection activities.
  • Follow up on broken promises and maintain consistent contact with debtors.
  • Adhere to compliance regulations and maintain confidentiality.
  • Meet daily and monthly collection targets and call quality standards.
  • Handle disputes and escalate complex cases to the appropriate department.
Requirements:
  • High school diploma or equivalent; further education is an advantage.
  • 1–2 years of experience in collections or a similar contact center role.
  • Strong negotiation and conflict resolution skills.
  • Ability to remain professional and calm under pressure.
  • Familiarity with debt collection laws and practices.
  • Fluent in English and Spanish would be a plus.
Benefits:
  • HMO, Medical, and Dental coverage.
  • Free meal during training.
  • Career growth and learning opportunities.
  • Allowances for Rice, Clothing, Laundry, Meal, and more.
  • Performance and loyalty bonuses.
  • Opportunities for growth and promotion.
  • Employee shuttle services.
  • Company retreats and off-site events.
Work Environment:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Diversity and Equality:

At MCI, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. We do not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

  • Frontline Contact Center Specialist

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time ₱180,000 - ₱300,000

    Customer Service Representative Job Summary">We are seeking a friendly and reliable Customer Service Representative to support our clients in a contact center. The ideal candidate will handle customer inquiries, resolve issues, and ensure a smooth and satisfying customer experience.">About the Role">">Resolve customer complaints and escalate when...

  • Remote Contact Center Customer Service Representative

    1 week ago

    Barcelona, Philippines beBeeCustomer Full time ₱7,000 - ₱11,000

    Job DescriptionWe are seeking a skilled and friendly customer service representative to join our team. As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing a smooth and satisfying customer experience.Your primary goal will be to build strong relationships with customers, understand...

  • Medical Contact Center Advisor

    1 week ago

    Barcelona, Philippines beBeeMedicalContactCenterAdvisor Full time ₱3,000,000 - ₱4,800,000

    Job Description:We are seeking a skilled professional to serve as a Medical Contact Center Advisor. This role involves serving as a trusted advisor for customers seeking clarity on medication side effects, guiding them through consultative conversations.This is an exciting opportunity to leverage your medical knowledge and skills in a dynamic environment. As...

  • Business Development Representative

    1 week ago

    Barcelona, Philippines beBeeAppointment Full time ₱1,200,000 - ₱1,500,000

    Job Title: Sales RepresentativeWe are seeking a highly skilled and motivated Sales Representative to join our team. As a key member, you will play a vital role in growing our business by reaching potential customers, generating interest, and scheduling appointments for our sales team.Key Responsibilities:Making outbound calls to potential customers to...

  • Remote Call Center Representative

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time ₱6,000 - ₱12,000

    Remote Call Center RepresentativeThis position involves handling inbound calls and emails from customers with professionalism, ensuring high levels of customer satisfaction.You will be responsible for resolving customer inquiries and requests, collaborating with internal teams to process orders accurately, and escalating feedback as needed.IDentify...

  • Business Development Representative

    1 week ago

    Barcelona, Philippines beBeeAccount Full time ₱600,000 - ₱700,000

    Job Title: Business Development Representative">We are seeking a highly motivated and results-driven Business Development Representative to join our sales team. The successful candidate will have a proven track record of building strong relationships, driving customer growth, and creating meaningful partnerships.">Cold calling to proactively pursue new...

  • Business Development Representative

    1 week ago

    Barcelona, Philippines beBeeAppointment Full time ₱60,000 - ₱80,000

    Appointment Scheduler OpportunityYou will play a key role in our growth by reaching potential customers, generating interest, and scheduling appointments for our sales team. Your relationship-building and communication skills will be crucial to success in this fast-paced role.Key Responsibilities:Making outbound calls to potential customers to schedule...

  • Remote Contact Center Agent Position

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Job Title: Customer Service RepresentativeWe are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Job DescriptionAs a Customer Service Representative, you will be the primary point...

  • Customer Service Representative

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Are you a customer service professional looking for a remote opportunity to utilize your skills and experience? We have an exciting role available for a Customer Service Representative who can work from home. Job SummaryThis is a challenging and rewarding position that requires excellent communication, problem-solving, and interpersonal skills. As a Customer...

  • New Business Development Career

    1 week ago

    Barcelona, Philippines beBeeDevelopment Full time ₱400,000 - ₱600,000

    Business Development Representative OpportunityWe are seeking a skilled Business Development Representative to join our team. This role involves working with warm leads, initiating outreach, and setting up conversations between prospects and senior sales consultants.This is a mission-aligned opportunity where you will work with a collaborative, remote-first...