
Medical Contact Center Advisor
1 week ago
We are seeking a skilled professional to serve as a Medical Contact Center Advisor. This role involves serving as a trusted advisor for customers seeking clarity on medication side effects, guiding them through consultative conversations.
This is an exciting opportunity to leverage your medical knowledge and skills in a dynamic environment. As a Medical Contact Center Advisor, you will respond to customer queries, provide clear guidance, and ensure that customers receive the support they need.
- Respond to medical information queries and general inquiries received via telephone or email.
- Assess customer concerns and provide clear, compassionate guidance.
- Non-degree + 3–4 years relevant experience (or 1 year safety experience).
- Associate degree + 2–3 years relevant experience (or 1 year safety experience).
- Bachelor's or Master's degree in a related field.
- Degree in Biological Sciences, Pharmacy, Nursing, Life Sciences, or Chemistry.
Office environment or remote work. Our company is committed to providing a flexible and supportive work environment that allows employees to thrive. We offer a range of benefits to support our employees' well-being and success. Learn more about our EEO & Accommodations request here.
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