IT Business Relationship Officer

1 week ago


Legazpi, Bicol, Philippines TASQ Staffing Solutions Full time

TASQ Staffing Solutions is a staffing solutions provider. This role is based on a competitive salary of $120,000 - $180,000 per annum.

Job Description:

The Associate Manager- IT Business Relationship Officer plays a vital role in fostering strong relationships between TASQ Staffing Solutions and its clients. As the primary point of contact for IT-related matters, you will coordinate closely with various stakeholders to ensure seamless communication and effective service delivery.

  • Key Responsibilities:
  •   Serve as the single point of contact for business partners on IT-related incidents, changes, projects, and initiatives.
  •   Develop and maintain strong relationships with business partners to understand their needs and drive formulation of solutions and roadmaps.
  •   Proactively communicate with stakeholders to ensure timely resolution of issues and improve service levels.
  •   Complete ownership of customer satisfaction (CSAT) and net promoter score (NPS), ensuring high scores and continuous improvement.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent Communication Skills:
  •   Strong written and verbal communication skills, including technical writing skills.
  •   Ability to conduct cost/benefit analysis and business case development.
  • Interpersonal and Leadership Skills:
  •   Strong interpersonal/relationship management skills in building partnerships.
  •   Leadership and teamwork skills to promote effective collaboration.
  • Technical Expertise:
  •   Familiarity with business strategy/processes and expertise in designing business solutions that link disparate processes and application systems.
  •   Understanding of basic technology architecture and project management methodologies.
  •   Proficient in Microsoft Office and Visio.
About Us:

TASQ Staffing Solutions values professionals who are passionate about delivering exceptional service and driving business growth. If you are a motivated and results-driven individual with a strong background in IT business relationship management, we encourage you to apply.



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