Current jobs related to Call Center Team Manager - Legazpi City - TASQ Staffing Solutions

  • Call Center Team Manager

    2 months ago

    Legazpi, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is looking for a call center team manager for a travel account in Albay. About the job Team Manager - Travel Job Description Responsibilities: Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition. Manage administrative...

  • Travel Account Call Center Manager

    2 months ago

    Legazpi, Philippines TASQ Staffing Solutions Full time

    About the JobWe are looking for a highly skilled Call Center Team Manager to join TASQ Staffing Solutions team. The ideal candidate will have a strong background in managing a team of 18 to 20 associates and experience in supporting hospitality/travel programs as a customer service line of business.Key Responsibilities:• Drive results aligned with stated...

  • Call Center Team Lead

    2 months ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly experienced Team Leader/Team Manager to lead our call center team in Clark, Pampanga. The ideal candidate should have at least 2 years of experience in a BPO setup with US banking and financial background, specifically in credit card, collections, or auto loan. Responsibilities will include managing a team of call center agents,...

  • Recruitment Team Lead

    2 months ago

    Makati City, National Capital Region, Philippines V-Call Center Link (VCC Link) Inc. Full time

    Job Title: Recruitment Team LeadJob Summary:V-Call Center Link (VCC Link) Inc. is seeking an experienced Recruitment Team Lead to join our team. The ideal candidate will have a strong background in recruitment and talent acquisition, with a proven track record of identifying and attracting top talent.Key Responsibilities:- Talent Sourcing: Identify and...

  • Senior Call Center Manager

    4 weeks ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    Job Title: Senior Call Center ManagerTASQ Staffing Solutions is seeking an experienced Team Leader/Team Manager for a call center role in Clark, Pampanga.About the RoleThis position involves leading a team of professionals in a BPO setup with a focus on US banking and financial services, specifically credit card collections or auto loan operations.The ideal...

  • Call Center

    3 months ago

    Cebu City, Philippines Neksjob Corporation Full time

    WE ARE HIRING! Call Center Agent -With/ Without BPO ExperienceRetail Account CEBU IT PARKDuties/ResponsibilitiesResponsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.

  • Be a Call Center Agent

    2 months ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    Contact Center RoleNeksjob is looking for a highly skilled Call Center Agent to join our team in Quezon Site. As a key member of our customer service team, you will be responsible for responding to incoming customer calls, answering questions, troubleshooting problems, and providing information about our products and services.RequirementsHigh school graduate...

  • Be a Call Center Professional

    1 month ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    We are seeking a highly skilled Call Center Agent to join our team at Neksjob. With up to 24k in salary and benefits, this is an excellent opportunity for career growth.About the RoleAs a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services. You must have...

  • Customer Service Representative

    1 month ago

    Mandaluyong City, National Capital Region, Philippines V-Call Center Link (VCCLink), Inc. Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at V-Call Center Link (VCCLink), Inc.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and want to take their career to the next level. As a Customer Service Representative, you will...

  • Call Center Agent

    8 months ago

    Quezon City, Philippines Lexie Staffing and Business Consulting Full time

    A call center representative is often the frontline of an organization. Call center representative duties include providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

  • Call Center Agent

    8 months ago

    Quezon City, Philippines Lexie Staffing and Business Consulting Full time

    A call center representative is often the frontline of an organization. Call center representative duties include providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

  • Call Center Agent

    8 months ago

    Quezon City, Philippines Lexie Staffing and Business Consulting Full time

    A call center representative is often the frontline of an organization. Call center representative duties include providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

  • Call Center Training and Recruitment Specialist

    2 months ago

    Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    Job SummaryWe are seeking a highly skilled Call Center Trainer and Recruitment Coordinator to join our team at LeadAdvisors. As a key member of our call center operations, you will be responsible for developing and implementing recruitment strategies, training and onboarding new hires, and ensuring the continuous development of our call center agents.Key...

  • Call Center Agent

    1 month ago

    Quezon City, Philippines Neksjob Philippines Full time

    Call Center Agent Financial Account - Vertis North Site / Apply Now / 19kCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...

  • Call Center Agent

    3 months ago

    Quezon City, Philippines Neksjob Philippines Full time

    Call Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...

  • Customer Support Team Lead

    1 month ago

    Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Description:Celebrate Your Success as a Customer Support Team Lead in our Cebu City OfficeAbout the Role:We are seeking an exceptional leader to join our team as a Customer Support Team Lead, responsible for driving optimal performance in our call center operations. As a key member of our leadership team, you will be responsible for ensuring seamless...

  • Call Center Agent

    3 months ago

    Quezon City, Philippines Neksjob Philippines Full time

    Call Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...

  • Call Center Talent Development Specialist

    4 weeks ago

    Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    We are seeking a skilled Call Center Trainer and Recruitment Coordinator to join our team at LeadAdvisors.com. As a vital member of our operations, you will play a crucial role in the recruitment, training, and continuous development of our call center agents.About the RoleThis is an exciting opportunity for a dedicated professional to contribute to the...

  • Call Center Agent

    3 months ago

    Cebu City, Philippines Neksjob Corporation Full time

    Join our dynamic team as a Call Center Agent! No BPO experience is needed. Providing excellent customer service, and resolving customer inquiries. We offer comprehensive training and a supportive work environment.

  • Workforce Manager

    2 months ago

    Legazpi, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is looking for a Workforce Manager to work on site in Legazpi, Albay. About the job Workforce Manager Duties and Responsibilities: Impact the bottom line: Participate in the analysis, evaluation, and implementation of existing and proposed systems and tools used for workforce planning, monitoring and forecasting Represent the...

Call Center Team Manager

2 months ago

Legazpi City, Philippines TASQ Staffing Solutions Full time

TASQ Staffing Solutions is looking for a call center team manager for a travel account in Albay.About the job Team Manager - TravelJob DescriptionResponsibilities:Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.Influence the lives of others: Develop, train, and manage team members.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Keep morale high: Ensure motivational programs are in place and encourage frequent recognition.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Keep leaders informed: Relay important information in the form of timely and accurate reports.Qualifications:Our most successful candidates will have:A Bachelors degree or Associate Degree is preferred but not required.Experience in managing a team of 18 to 20 associates.Experience and knowledge in supporting hospitality/travel programs as a customer service line of business.Experienced with chat, email support, and back-office.Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues.Strong customer orientation when managing communications and issues.The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.Knowledge of metrics, their measurements, thresholds, targets, and process owners.A pro-active attitude towards developing trust and professional rapport with employees and team members; the ability to be a team player. Interviews will be done over the phone.