Operational Payments Manager

2 weeks ago

Imus, Calabarzon, Philippines beBeePayment Full time ₱4,500 - ₱6,000

Global Payment Operations Specialist

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We are seeking a highly motivated and organized individual to join our team as a Global Payment Operations Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our payment processes and providing exceptional customer service.

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The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong attention to detail. You will be responsible for:

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  • Providing support to our payments team by contacting global banking partners in relation to incoming and outgoing payment transactions.
  • Ensuring all information pertaining to a customer is retained within the pertinent file.
  • Communicating all relevant information to colleagues within the team.
  • Authenticating documentation and transaction information.
  • Organising Treasury meetings, setting the agenda and circulating minutes of the meeting.
  • Maintaining effective communication between the Treasury department, internal departments and counterparty banks Ad hoc Treasury and Reporting projects.
  • Ensuring that all policies and procedures regarding Anti-Money Laundering, along with, all the Company's internal controls and policies pertaining to the Money Transfer services are adhered to at all times.
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To be successful in this role, you will require:

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  • A high level of proficiency in Microsoft Office (Excel, Powerpoint & Word)
  • Diligence, conscientiousness, organisation and accuracy
  • Excellent teamwork skills and the ability to communicate and work effectively with colleagues
  • Treatment of all company resources, processes and people with respect, honesty and integrity
  • Fluency in English, portraying practical examples
  • Experience working in a Customer Service/Business Role
  • An understanding of the Regulatory environment pertaining to the Money Transmission Businesses in Ireland to ensure all internal controls and procedures in this respect are adhered to at all times and regulatory considerations explained to customers in a professional manner
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We offer a competitive annual leave package, remote working options and flexible working hours, along with maternity and paternity leave. TransferMate is an Equal Opportunity Employer committed to building and maintaining a culture which is free from discrimination and harassment.

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