Payments Fraud Detection Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeRiskManagement Full time $60,000 - $100,000

Risk Management is a critical function in the payments industry, and we are seeking an experienced professional to join our team as a Payments Risk Analyst.

Job Description

This role involves monitoring, investigating, and reviewing Hero processing activity to identify potential risks and take corrective action. The successful candidate will be responsible for ensuring compliance with card brand rules, mitigating fraud and credit risk, and providing exceptional customer service while protecting the company's financial interests.

Responsibilities
  • Monitor and investigate Heroes' credit card processing activities using internal and external risk monitoring tools.
  • Answer Heroes' inquiries regarding Risk Management and disputes via email and chat support.
  • Perform other ad-hoc risk-related duties as assigned.
Requirements for Success
  • 2+ years of experience in the payments risk industry.
  • A self-starter with a detective-like streak and a hunger for answers.
  • High attention to detail and ability to multitask.
  • Comfortable making decisions with large monetary implications in a fast-paced environment.
  • A team player who believes in 'we vs I'.
  • A virtuous type: honesty, good deeds, kindness, and appreciation are valued traits.
  • A risk-identifying problem solver who believes that nothing cannot be solved or improved.

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