Business Operations Manager

2 weeks ago

Imus, Calabarzon, Philippines beBeeAccount Full time ₱7,200 - ₱7,800
Job Summary

We are seeking a highly organized and detail-oriented individual to manage key operational tasks and customer service responsibilities.

This role requires excellent communication skills, the ability to maintain efficient workflows, and a commitment to delivering high-quality results.

  • Operational Management: Enter purchase orders into accounting software, file them in a specific format, and maintain accurate records on a spreadsheet.
  • Shipping Coordination: Communicate with warehouse teams to ship orders and update spreadsheets accordingly.
  • Digital Access Support: Send eBook access to customers using designated software platforms.
  • Billing: Process invoices to relevant parties after order shipment, adhering to specified formats.
  • Payment Tracking: Monitor payments through online platforms and follow up with customers for unpaid invoices.
  • Bookkeeping: Track expenses and income in QuickBooks accounting software.
  • Customer Support: Respond to customer emails and inquiries related to orders promptly.
  • Data Management: Conduct data harvesting and maintain organized records for future reference.
  • General Management: Provide support for other operational tasks as needed.
Required Skills and Qualifications:
  • Proficiency in accounting software and spreadsheet management.
  • Strong attention to detail and ability to meet deadlines.
  • Excellent communication and customer service skills.
  • Experience in order processing, billing, and data management is a plus.

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