Customer Relationship Expansion Manager

7 days ago


Bacolod City, Western Visayas, Philippines FGC+ Full time
About the Role

This Customer Relationship Expansion Manager role plays a crucial part in developing and maintaining strong relationships between FGC+ and its clients. Key responsibilities include managing and responding to incoming inquiries, processing and forwarding relevant information, and initiating contact with potential partners.

Key Responsibilities:

  • Respond to and manage incoming partner inquiries.
  • Collaborate with internal teams to process and forward relevant details.
  • Establish and maintain strong relationships with potential partners.
  • Conduct thorough assessments to qualify and assess suitable partners.
  • Communicate effectively with partners and internal stakeholders.
  • Develop and negotiate mutually beneficial contracts.

Data Management:

  • Maintain accurate records of outreach efforts and lead status using Excel.
  • Provide timely and transparent progress reports to stakeholders.

Lead Qualification:

  • Assess and evaluate potential leads to determine their suitability for the business.
  • Evaluate the effectiveness of current partnerships and identify opportunities for growth.
What You'll Bring

To be successful in this role, you will need:

  • A solid understanding of sales principles and negotiation techniques.
  • Experience working in a fast-paced sales environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • A collaborative mindset and ability to work effectively in a team.
About FGC+

At FGC+, we pride ourselves on delivering personalized solutions tailored to meet the unique needs of each client. With over a decade of experience in transforming US businesses, our dedicated team is passionate about providing exceptional customer service and driving results-driven solutions.

We foster an inclusive culture that encourages collaboration, innovation, and continuous improvement. Join our dynamic team and contribute to shaping the future of outsourcing

Benefits:

  • Market-competitive total compensation package.
  • Ongoing training and professional development opportunities.
  • Flexible work arrangements to suit your lifestyle.
  • A comprehensive benefits program designed to support your well-being.


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