Client Relationship Executive

5 days ago


Roxas City, Western Visayas, Philippines Globe Telecom Full time
About Globe Telecom

Globe Telecom is a leading telecommunications company that strives to create a wonderful world for its people, business, and nation. By uniting passionate individuals who believe they can make a difference, Globe aims to achieve its goal.

Job Overview:

This Customer Relationship Manager position plays a crucial role in driving business growth and customer satisfaction at Globe Telecom. The successful candidate will be responsible for building and maintaining strong relationships with clients, identifying opportunities for expansion, and providing exceptional customer service.

Duties and Responsibilities:
  1. Develop and execute relationship management strategies to drive customer loyalty and retention.
  2. Collaborate with internal stakeholders to ensure seamless delivery of products and services to clients.
  3. Conduct regular client feedback surveys and interviews to gather insights and identify areas for improvement.
  4. Analyze client data to identify trends and proactively address challenges.
  5. Work closely with the sales team to generate new revenue streams and expand product or service offerings to clients.


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