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Senior Capacity Planner Leader

1 month ago

Pasay, National Capital Region, Philippines Gratitude Philippines Full time
About Us

At Gratitude Philippines, we pride ourselves on being a dynamic and innovative company. We're always looking for talented individuals to join our team.

Job Summary

We're seeking a Senior Capacity Planner Leader to lead our WFM Team. This is a challenging role that requires strong leadership and capacity planning skills.

Key Responsibilities
  • Lead the WFM Team in capacity planning and strategic decision-making
  • Develop and maintain accurate forecasting models to ensure seamless operations
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements
Requirements
  • At least 1 year of experience handling a WFM Team
  • 2 years of experience in capacity planning
  • Must have experience in using NICE IEX, CMS Avaya, Verint (at least 2 out of 3)
  • At least 2 years in college
Location and Salary

This role is based in MOA with a competitive salary of 50,000 PHP per annum.