Capacity Planner

About UsAt Gratitude Philippines, we pride ourselves on being a dynamic and innovative company. We're always looking for talented individuals to join our team.Job SummaryWe're seeking a Senior Capacity Planner Leader to lead our WFM Team. This is a challenging role that requires strong leadership and capacity planning skills.Key ResponsibilitiesLead the WFM...

Company Overview">TASQ Staffing Solutions is a leading provider of workforce management solutions, dedicated to helping businesses optimize their staffing needs. As a Capacity Planner, you will play a crucial role in driving our success by ensuring we have the right resources in place to deliver exceptional service to our clients.">Job Summary">We are...

WFM Team Lead Capacity PlannerWe are seeking an experienced WFM Team Lead Capacity Planner to join our team at Gratitude Philippines. The ideal candidate will have at least 1 year of experience handling a WFM Team and a strong background in Capacity Planning.The successful candidate will have experience in using NICE IEX, CMS Avaya, and Verint, with a...

At least 1 year of handling a WFM Team· 2 years of experience in Capacity Planning· Must have experience in using NICE IEX, CMS Avaya, Verint (At least 2 out of 3)· At least 2 years in college Location - MOA Salary - 50k Php

At least 1 year of handling a WFM Team · 2 years of experience in Capacity Planning · Must have experience in using NICE IEX, CMS Avaya, Verint (At least 2 out of 3) · At least 2 years in college Location - MOA Salary - 50k Php

At least 1 year of handling a WFM Team · 2 years of experience in Capacity Planning · Must have experience in using NICE IEX, CMS Avaya, Verint (At least 2 out of 3) · At least 2 years in college Location - MOA Salary - 50k Php

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)

ResponsibilitiesEssential Duties & ResponsibilitiesLead a team of WFM AnalystGenerate long-range and short-term forecast at interval, daily and weekly level.Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.Create accurate schedules to balance service goals and staff preferences.QualificationsQualifications:4 years in...

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)

Responsibilities Essential Duties & Responsibilities Lead a team of WFM Analyst Generate long-range and short-term forecast at interval, daily and weekly level. Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. Create accurate schedules to balance service goals and staff preferences. Qualifications Qualifications: 4...

Responsibilities Essential Duties & Responsibilities Lead a team of WFM Analyst Generate long-range and short-term forecast at interval, daily and weekly level. Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. Create accurate schedules to balance service goals and staff preferences. Qualifications Qualifications: 4...