
Strategic Client Manager
2 days ago
The ideal candidate will be responsible for managing a portfolio of small to mid-market customers, driving product adoption, renewals, and revenue growth through strategic guidance and strong customer relationships.
- Manage a portfolio of around 30–100 small to mid-market customers to drive adoption, lead renewal negotiations, and meet growth goals.
- Build and maintain executive relationships with customer accounts, providing a high-caliber experience and creating promoters.
This role requires strong analytical skills, attention to detail, and excellent communication abilities.
Requirements- Bachelor's degree in a relevant field.
- At least two years of professional experience in sales or account management.
- Proven track record of managing similar-sized client portfolios.
- Technical proficiency in SaaS products.
- Strong customer service skills.
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team.
- Resilience in a fast-paced environment.
- Continuous learning and adaptation.
- Fixed weekends off.
- 5-day Christmas leave.
- HMO coverage from day one of employment.
- Group life insurance from day one of employment.
- Free lunch and soft breakfast every day.
- Free coffee made by an in-house barista.
- Night shift differential.
- Subsidized gym membership.
- Engagement bonuses.
- Performance bonuses.
- Exclusive discounts at selected restaurants and merchants.
Smartsourcing is committed to fostering an environment where employees feel valued and supported. We strive to create a workplace culture that encourages creativity, collaboration, and continuous learning.
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