Strategic Client Relationship Manager

1 day ago

Caloocan City, National Capital Region, Philippines beBeeClientRelationship Full time ₱5,000 - ₱7,000
Job Title: Strategic Client Relationship Manager

We are seeking an exceptional Cross-Functional Partner to join our team. In this role, you will serve as the primary point of contact for client inquiries and support.

Your key responsibilities will include understanding client goals and helping them get the most out of our platform's features, managing the renewal process, and identifying upsell opportunities.

Requirements:
  • Proven experience in Account Management or Customer Success (preferably SaaS/tech)
  • Startup background is a plus
  • Strong interpersonal and communication skills
  • Analytical mindset with the ability to assess customer interactions
  • Proactive problem-solving skills
  • Experience using CRM and customer success platforms
About the Role:

This is an excellent opportunity to leverage your expertise and drive business growth through strategic partnerships. You will collaborate with internal teams to ensure smooth delivery and lead regular performance reviews and feedback sessions.

You will develop strategies to increase retention and loyalty, handle escalations, and ensure prompt resolution. Additionally, you will offer recommendations and insights for better platform utilization.

We value innovation and teamwork, and we are committed to providing a dynamic work environment that fosters personal and professional growth.

What We Offer:

Our team offers a collaborative and inclusive culture, competitive compensation packages, and opportunities for professional development.

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