Customer Service Specialist
6 days ago
We are a dynamic organization seeking a seasoned professional to join our customer service team. As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving account issues, and providing exceptional support.
Key Responsibilities- Handle customer interactions through phone, email, or chat, focusing on account and collections-related concerns.
- Perform outbound calls for collections follow-ups while maintaining professionalism and adherence to compliance guidelines.
- Provide clear, accurate, and effective communication to resolve customer issues and inquiries.
- Meet and exceed service-level metrics, including quality, productivity, and compliance standards.
- Document all customer interactions and account updates in the system.
- A minimum of 6 months of experience in a collections account or agency, either locally or in an international BPO setting.
- Strong communication, negotiation, and problem-solving skills.
- Ability to handle challenging customer interactions with professionalism and empathy.
- Familiarity with collections processes and compliance regulations is a plus.
- Competitive salary and performance-based incentives.
- Comprehensive training tailored to collections processes and tools.
- Opportunities for career advancement and skill development.
- A supportive work environment that values teamwork and innovation.
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Customer Service Liaison Specialist
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Customer Service Specialist
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Customer Support Specialist
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Customer Service Specialist
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Customer Service Experience Specialist
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Customer Support Specialists
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Financial Operations Specialist
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Travel Account Customer Service Specialists
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Customer Service Specialist
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeAbout UsNeksjob Corporation is a dynamic organization that prioritizes delivering exceptional customer experiences.Job DescriptionWe are seeking highly skilled Customer Service Representatives to join our team. In this role, you will be responsible for handling customer concerns and complaints regarding goods and services. Your primary objective will be to...
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Site-Based Customer Service Specialist
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Customer Service Associate
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Help Desk Support Specialist
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Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionWe are seeking a skilled Corporate Housing and Destination Services Specialist to join our team at Gratitude Philippines. The ideal candidate will possess 5-7 years of relevant experience in Destination Services and Corporate Housing, as well as strong project management and vendor management skills.Key Responsibilities:Manage the CH/DS vendor...
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Customer Service Ambassador
2 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is comprised of professionals who are passionate about providing top-notch support to our clients.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you...
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Medical Liaison Specialist
6 days ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeAbout UsTopserve Service Solutions, Inc. is a reputable organization seeking a skilled Medical Liaison Specialist to join our team.We are committed to delivering exceptional services and building long-lasting relationships with our clients.
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Customer Service Liaison
6 days ago
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Technical Support Specialist
6 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeWe are looking for highly skilled and dedicated individuals to join our team at Neks Job Philippines as Technical Support Specialists. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients.Key Responsibilities:Respond promptly and professionally to incoming calls from customers, ensuring...