Customer Support Specialist

12 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

About Neksjob

Neksjob is a dynamic and forward-thinking organization dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients through various communication channels.

Key Responsibilities

  • Answering incoming calls from customers in a timely and professional manner.
  • Resolving customer inquiries and requests efficiently and effectively.
  • Utilizing client-based tools and applications for customer management and servicing.
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Why Choose Us?

Neksjob offers a competitive salary, exciting performance bonuses, account-specific allowances, career advancement opportunities, comprehensive healthcare benefits, and the chance to promote within the company.

Requirements

  • At least a High School Graduate or equivalent qualification.
  • A minimum of 6 months of call center experience.
  • Excellent communication skills, both written and verbal.
  • Good comprehension skills and the ability to understand complex customer issues.
  • Savvy in computer and internet navigation.
  • Able to work on site at our Mandaluyong location.


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