Technical Support Specialist
6 days ago
We are looking for highly skilled and dedicated individuals to join our team at Neks Job Philippines as Technical Support Specialists. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients.
Key Responsibilities:- Respond promptly and professionally to incoming calls from customers, ensuring their queries are resolved efficiently and effectively.
- Demonstrate excellent problem-solving skills to address customer concerns and resolve issues in a timely manner.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Work collaboratively with colleagues to achieve team goals and objectives.
To succeed in this role, you should possess the following qualifications and skills:
- A minimum of a High School diploma or equivalent.
- At least 6 months of experience in a call center environment.
- Excellent English communication skills, both written and verbal.
- Strong customer service, problem-solving, and multitasking skills.
- Proficiency in computer applications and software.
We offer a comprehensive compensation package that includes:
- Paid training to enhance your skills and knowledge.
- A competitive salary, plus allowances.
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Technical Support Specialist Role
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Technical Support Specialist
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