Customer Service Retail Specialist

1 day ago


Makati City, National Capital Region, Philippines Drake International Philippines Full time

About Drake International Philippines

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At Drake International Philippines, we strive to deliver exceptional customer experiences. We're committed to understanding our customers' unique needs and providing tailored solutions.

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Job Responsibilities

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We're seeking a highly skilled Customer Service Retail Specialist to join our team. Key responsibilities include:

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  • Providing superior customer service by actively listening to customers and addressing their concerns;">
  • Answering queries and offering comprehensive product information, highlighting the benefits of our offerings;">
  • Assisting in retail operations management, ensuring seamless day-to-day activities;">
  • Performing administrative tasks assigned by the Store Executive, fostering a productive work environment;">
  • Participating in improvement and engagement programs, driving growth and excellence within the store.">
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Requirements

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To excel in this role, you'll need:

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  • A Bachelor's Degree in any field;">
  • Experience in retail is advantageous but not essential;">
  • Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and customers;">
  • Strong customer service orientation, assertiveness, and confidence, driving a customer-centric approach;">
  • A willingness to work onsite in one of our stores, promoting a cohesive team environment.">
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Benefits and Opportunities

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As a valued member of our team, you'll enjoy a range of benefits and opportunities for growth and development, including:

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  • Professional growth and career advancement;">
  • Ongoing training and development to enhance your skills and knowledge;">
  • A collaborative and dynamic work environment, promoting teamwork and innovation;">
  • Competitive compensation and benefits package, recognizing your hard work and dedication.">

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