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Technical Support Engineer

2 weeks ago

Cebu City, Central Visayas, Philippines VenturEd Solutions Full time
Job Description

The Technical Support Engineer will play a critical role in ensuring the smooth operation of our computer systems.

The successful candidate will be responsible for administering, installing, and troubleshooting a variety of operating systems.

Main Responsibilities:

  • Maintain and support the integrity of the operating system environment and various computer systems.
  • Administer, install, and troubleshoot a variety of operating systems.
  • Schedule, install, and test system software upgrades, configure software, and resolve technical problems.
  • Monitor and maintain software licensing and maintenance agreements.

Requirements:

  • Bachelor's Degree in Computer Engineering, Computer Science, or any IT-related course.
  • At least four (4) years of IT technical support/administration experience.
  • Willingness to work in a NIGHT SHIFT environment.
  • Excellent organizational, task, and project management skills.
  • Self-motivated and able to work across diverse technical and non-technical teams.
  • Good written, verbal, and interpersonal communication skills.

Benefits:

  • HMO Upon Employment (With Free 2 dependents).
  • With Leave Credits Upon Employment.
  • 20% Night Shift Differential.
  • Hybrid Work Setup.
  • Convertible Leave Credits.
  • Quarterly Performance Bonus.
  • Annual Merit Increase.
  • Purpose-Driven Culture.
  • Work-Life Balance.