Tier II Technical Support Professional

Job OverviewWe are seeking a skilled Technical Support Engineer Tier II to join our CallTek support team. As a key member, you will handle complex technical issues, providing expert guidance to customers while ensuring high-quality support.

The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with...

Key ResponsibilitiesAddress escalated technical issues from Tier I support, delivering in-depth troubleshooting and resolution expertise.Collaborate with engineering teams to identify, document, and resolve product defects, driving customer satisfaction and product reliability.Conduct comprehensive analysis and research on recurring customer issues to...

About Our TeamAt Support Services Group, we're more than just a workplace – we're a community dedicated to delivering exceptional customer experiences. When you join our team, you'll have the opportunity to grow professionally, develop new skills, and work alongside supportive colleagues who share your passion for technical excellence.Why Join...

Job OverviewWe are seeking a highly skilled and detail-oriented individual to join our team as a Transaction Processing Associate II. As a key member of our operations team, you will play a vital role in ensuring the smooth processing of transactions for our clients.In this role, you will work closely with our team to perform business support or technical...

About the roleWe are seeking a highly skilled and motivated Technical Support Representative to join our team at YourMembership Limited Corporation (Cebu) powered by Momentive Software in Cebu. In this full-time role, you will be responsible for providing exceptional technical support and assistance to our valued customers, ensuring they have a seamless and...

Staff4Me's VisionWe are seeking a skilled Network Support Specialist to join our dynamic support team. This role is responsible for handling complex technical issues and providing expert guidance to customers, ensuring they receive high-quality support.The ideal candidate will work closely with both customers and Tier I engineers, playing a crucial role in...

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems (including the API) for the MyPass platform. This role is customer facing and requires excellent verbal and written communication skills as well as the...

Job Overview:We are seeking a highly skilled and motivated IT Support Associate to join our team at Amazon. As an ITS Support Associate, you will be responsible for providing exceptional on-site technical support to our corporate employees.Your primary goal will be to ensure the productivity of our employees remains uninterrupted by resolving technical...

Job Description:We are seeking a skilled Technical Support Representative to join our team at CallTek. The ideal candidate will be responsible for delivering exceptional technical support and ensuring customer satisfaction.Main Responsibilities:Providing Technical Assistance: Respond promptly to customer inquiries via phone, email, and chat, offering...

We're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...

**About Us**Neksjob Corporation is a leading UK-based technology company committed to delivering top-tier services.Our team is dedicated to providing exceptional customer experiences, and we're seeking a skilled Tech Support Representative to join our ranks.Assist customers with technical inquiries and troubleshootingProvide step-by-step guidance to resolve...

Cultivate a rewarding career as a Technical Support Professional at Avature, where you will have the opportunity to leverage your technical expertise to deliver exceptional customer experiences for our clients. As a key member of our team, you will be responsible for providing technical support and guidance on Salesforce Platform Services.About the RoleKey...

At Neksjob Corporation, we're seeking a skilled Technical Customer Support Expert to join our team. This role involves assisting customers with technical inquiries and troubleshooting, providing step-by-step guidance to resolve tech issues, and delivering excellent customer service.Why this Role?Gain valuable experience in the tech industryDevelop your...

Company OverviewEteam Workforce Private Corporation is a reputable organization seeking talented individuals to join our team as Technical Support Representatives. We are committed to providing exceptional support services to our clients, and we believe that our new hires will be instrumental in achieving this goal.Salary and BenefitsWe offer a competitive...

The Technical Support Representative is the primary interface for customers contacting the center for hardware and software support and complaints. They are responsible for synthesizing both internal and external feedback and turning it into actionable items, leading corrective actions, supporting teams, and projects that will deliver solutions and address...

Job Title">IT Support Engineer">Job Summary">We are seeking a skilled IT Support Engineer to join our team. The ideal candidate will have a strong background in desktop support, excellent communication skills, and a passion for technical problem-solving.">Key Responsibilities:">">Resolve client issues in a timely and professional manner">Analyze complex...

**Job Overview**We're seeking a skilled IT professional to join our team as an End-User Computing (EUC) Helpdesk Support specialist. As a key member of our technical support team, you'll be responsible for providing innovative solutions and top-notch service to our customers.Responsibilities:Provide timely and effective assistance to customers with various...

Job DescriptionManage Helpdesk tickets in a timely manner and resolve technical issues based on the troubleshooting steps provided.Respond and analyze customer concerns via phone using tools provided to support them.Escalate issues to the next level tier according to the knowledge base provided.Run diagnostics to resolve customer reported issues.Troubleshoot...

**About Us**At ATAD STEEL STRUCTURE CORP., we strive to deliver exceptional solutions that meet our clients' needs.We are seeking a highly skilled Technical Sales Support Professional to join our team. As a Sales Engineering Specialist, you will be responsible for ensuring that our solutions remain compliant with relevant regulations and standards.Main...