Advanced Technical Support Professional
4 days ago
- Address escalated technical issues from Tier I support, delivering in-depth troubleshooting and resolution expertise.
- Collaborate with engineering teams to identify, document, and resolve product defects, driving customer satisfaction and product reliability.
- Conduct comprehensive analysis and research on recurring customer issues to develop solutions and best practices.
- Provide training and support to Tier I engineers to enhance their technical capabilities, fostering a culture of continuous improvement.
- Maintain detailed records of issues, resolutions, and feedback in the support ticketing system, ensuring seamless knowledge sharing.
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Advanced Technical Support Engineer
4 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeJob SummaryWe are seeking an Advanced Technical Support Engineer to join our support team. This role involves handling complex technical issues, collaborating with engineering teams, and developing solutions to improve customer satisfaction and product reliability.The ideal candidate will have strong technical skills and experience working in a fast-paced...
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Technical Helpdesk Professional
4 days ago
Cebu City, Central Visayas, Philippines Support Services Group Full timeAbout Our TeamAt Support Services Group, we're more than just a workplace – we're a community dedicated to delivering exceptional customer experiences. When you join our team, you'll have the opportunity to grow professionally, develop new skills, and work alongside supportive colleagues who share your passion for technical excellence.Why Join...
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Technical Support Professional
3 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeCompany OverviewEteam Workforce Private Corporation is a reputable organization seeking talented individuals to join our team as Technical Support Representatives. We are committed to providing exceptional support services to our clients, and we believe that our new hires will be instrumental in achieving this goal.Salary and BenefitsWe offer a competitive...
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Technical Support Professional
6 days ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full timeJob Title">IT Support Engineer">Job Summary">We are seeking a skilled IT Support Engineer to join our team. The ideal candidate will have a strong background in desktop support, excellent communication skills, and a passion for technical problem-solving.">Key Responsibilities:">">Resolve client issues in a timely and professional manner">Analyze complex...
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Technical Support Professional
1 day ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob Description:We are seeking a skilled Technical Support Representative to join our team at CallTek. The ideal candidate will be responsible for delivering exceptional technical support and ensuring customer satisfaction.Main Responsibilities:Providing Technical Assistance: Respond promptly to customer inquiries via phone, email, and chat, offering...
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Technical Support Professional
3 days ago
Cebu City, Central Visayas, Philippines Avature Full timeCultivate a rewarding career as a Technical Support Professional at Avature, where you will have the opportunity to leverage your technical expertise to deliver exceptional customer experiences for our clients. As a key member of our team, you will be responsible for providing technical support and guidance on Salesforce Platform Services.About the RoleKey...
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IT Technical Support
1 week ago
Mandaue City, Central Visayas, Philippines mc2-E bros and Company Inc Full timeShareJob DescriptionDescriptionAn IT Technical Support professional provides advanced technical assistance by troubleshooting hardware, software, and network-related issues. They install, configure, and maintain IT systems, provide solutions for system errors, and assist users with technical challenges to ensure optimal system...
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Technical Support Agent
6 days ago
Cebu City, Central Visayas, Philippines the Philippine operation centre Full timeWe are looking for a skilled Technical Support Agent to join our team at the Philippine Operations Center Global Solutions, Inc. As a Technical Support Agent, you will be responsible for providing technical assistance to our customers via phone calls, emails, or chat sessions.Key ResponsibilitiesAnalyze customer issues and provide solutions in a timely...
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Tier II Technical Support Professional
4 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeAbout the RoleThis position requires a highly skilled Technical Support Professional who can handle complex technical issues and provide expert guidance to customers. The successful candidate will have strong knowledge of networking, operating systems, and hardware/software configurations.Key responsibilities include:Escalating technical issues from Tier I...
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IT Support Specialist
4 days ago
Cebu City, Central Visayas, Philippines Support Services Group Full time**Job Overview**We're seeking a skilled IT professional to join our team as an End-User Computing (EUC) Helpdesk Support specialist. As a key member of our technical support team, you'll be responsible for providing innovative solutions and top-notch service to our customers.Responsibilities:Provide timely and effective assistance to customers with various...
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Technical Sales Support Professional
6 days ago
Cebu City, Central Visayas, Philippines ATAD STEEL STRUCTURE CORP. Full time**About Us**At ATAD STEEL STRUCTURE CORP., we strive to deliver exceptional solutions that meet our clients' needs.We are seeking a highly skilled Technical Sales Support Professional to join our team. As a Sales Engineering Specialist, you will be responsible for ensuring that our solutions remain compliant with relevant regulations and standards.Main...
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HME Sales Professional
2 days ago
Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full timeWe are seeking a highly motivated HME Sales Professional to join our team. As a key member of our sales team, you will be responsible for initiating outbound calls to qualify leads and drive sales for HME and DME products. You will work closely with healthcare providers, doctors' offices, and medical facilities to introduce and promote our products and...
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Technical Support Professional
13 hours ago
Cebu City, Central Visayas, Philippines Kwanii Full timeAbout the Role:The IT Support Specialist role at Kwanii is a critical position that requires a high level of technical expertise and problem-solving skills. As an IT Support Specialist, you will be responsible for maintaining and overseeing the client's technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related...
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IT Support Professional
6 days ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full timeWe are seeking an IT Support Professional to join our team at BSA Solutions Inc. As an IT Support Professional, you will be responsible for providing technical support to customers via various channels, including phone, email, chat, and remote assistance.Responsibilities:Provide technical support to customers via multiple channels, including phone, email,...
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Technical Application Support Professional
6 days ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full timeAbout the PositionWe are looking for a talented Technical Support Specialist to join our team at BSA Solutions Inc.Key Responsibilities:Provide technical assistance to customers via various channels.Troubleshoot and resolve technical issues related to our software platform.Collaborate with cross-functional teams to identify and address recurring technical...
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Advanced USRN Interqual Professional
2 days ago
Cebu City, Central Visayas, Philippines GGIS Services Full timeJob Title: Advanced USRN Interqual ProfessionalLocation: Ortigas, Philippines (Onsite)We are seeking an experienced and highly skilled USRN Interqual Professional to join our team at GGIS Services. This is a fantastic opportunity for individuals with extensive experience in Interqual and a valid USRN license.About the Role:Must be a Licensed USRNExperience...
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Technical Support Expert
5 days ago
Cebu City, Central Visayas, Philippines Kigo, a Guesty Company Full timeAbout Kigo, a Guesty CompanyWe strive to revolutionize the hospitality industry by providing cutting-edge technology and expertise. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences.Job Summary:This position involves handling customer queries, resolving technical issues, and collaborating with internal...
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Technical Support Associate
6 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Description:TASQ Staffing Solutions is seeking a highly skilled Technical Support Associate to join our team. As a key member of our technical support team, you will be responsible for providing technical support to customers, including troubleshooting and resolving technical issues. You will also be responsible for working closely with other teams to...
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Technical Support Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeBENEFITS :-Benefits (SSS, Philhealth, Pagibig, Etc)-HMO, Insurance-Allowances-Other benefits will further discussJOB DETAILS :Company Profile: Global professional services company with leading capabilities in digital, cloud and security.Position: Technical Support SpecialistCompany Industry: IT CompanyWork Location: Cebu CitySalary: Php 25,000 - Php 40,000...
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Career Advancement Associate
1 day ago
Cebu City, Central Visayas, Philippines Conduent Full timeTake your career to the next level with Conduent's Career Advancement Associate position. In this role, you will have the opportunity to leverage your analytical skills and experience in a professional or technical area to contribute to project management and problem-solving.About the JobYou will work closely with key stakeholders to identify business needs...