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Technical Support Professional

1 week ago


Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

Job Title

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IT Support Engineer

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Job Summary

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We are seeking a skilled IT Support Engineer to join our team. The ideal candidate will have a strong background in desktop support, excellent communication skills, and a passion for technical problem-solving.

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Key Responsibilities:

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  1. ">
  2. Resolve client issues in a timely and professional manner">
  3. Analyze complex client/server network environments and develop effective solutions">
  4. Collaborate with remote Engineers to resolve issues efficiently">
  5. Utilize software utilities and vendor-specific tools to resolve issues quickly">
  6. Communicate effectively with clients throughout the troubleshooting process">
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Requirements:

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  1. ">
  2. Minimum 2-4+ years of experience in desktop support">
  3. Proficiency in Office and mainstream applications">
  4. Familiarity with Windows 10/11 Desktop Operating System">
  5. Hands-on experience with PC, Server and peripheral hardware troubleshooting">
  6. Proven problem-solving skills with the ability to prioritize tasks">
  7. Experience with IT Glue is an asset">
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Nice to Have:

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  • ">
  • Cisco CCNA certification">
  • Azure and Security+ certifications">
  • A+, Net+ and MS365 certifications">
  • VMware/Citrix experience">
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About Our Company

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We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement in a dynamic and fast-paced environment.