Technical Support Engineer Tier II Specialist

The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with...

About the RoleThis position requires a highly skilled Technical Support Professional who can handle complex technical issues and provide expert guidance to customers. The successful candidate will have strong knowledge of networking, operating systems, and hardware/software configurations.Key responsibilities include:Escalating technical issues from Tier I...

Staff4Me's VisionWe are seeking a skilled Network Support Specialist to join our dynamic support team. This role is responsible for handling complex technical issues and providing expert guidance to customers, ensuring they receive high-quality support.The ideal candidate will work closely with both customers and Tier I engineers, playing a crucial role in...

Key ResponsibilitiesAddress escalated technical issues from Tier I support, delivering in-depth troubleshooting and resolution expertise.Collaborate with engineering teams to identify, document, and resolve product defects, driving customer satisfaction and product reliability.Conduct comprehensive analysis and research on recurring customer issues to...

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems (including the API) for the MyPass platform. This role is customer facing and requires excellent verbal and written communication skills as well as the...

We're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...

Job Overview:We are seeking a highly skilled and motivated IT Support Associate to join our team at Amazon. As an ITS Support Associate, you will be responsible for providing exceptional on-site technical support to our corporate employees.Your primary goal will be to ensure the productivity of our employees remains uninterrupted by resolving technical...

**About Us**Neksjob Corporation is a leading UK-based technology company committed to delivering top-tier services.Our team is dedicated to providing exceptional customer experiences, and we're seeking a skilled Tech Support Representative to join our ranks.Assist customers with technical inquiries and troubleshootingProvide step-by-step guidance to resolve...

The Technical Support Representative is the primary interface for customers contacting the center for hardware and software support and complaints. They are responsible for synthesizing both internal and external feedback and turning it into actionable items, leading corrective actions, supporting teams, and projects that will deliver solutions and address...

Job TitleTechnical Support SpecialistAbout the RoleAs a Technical Support Specialist, you will be responsible for providing technical support and maintenance for production and development systems. You will work with cross-functional teams to resolve complex technical problems.Key ResponsibilitiesImplementing technology at the operating system level across...

Hi We're Smartsourcing, looking for a Technical Customer Support Specialist who can work with us full-time and on-siteWhere? Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, CebuAs a Technical Customer Support Specialist, you will play a critical role in providing first-class technical support to our client's customers, ensuring their satisfaction...

Job SummaryWe are seeking an Advanced Technical Support Engineer to join our support team. This role involves handling complex technical issues, collaborating with engineering teams, and developing solutions to improve customer satisfaction and product reliability.The ideal candidate will have strong technical skills and experience working in a fast-paced...

We are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies.About the RoleThe successful candidate will be responsible for providing technical support and assistance to our clients in the Philippines.You will work closely with our domain teams located in India to ensure seamless delivery of services.Your role will...

**Job Overview**We're seeking a skilled IT professional to join our team as an End-User Computing (EUC) Helpdesk Support specialist. As a key member of our technical support team, you'll be responsible for providing innovative solutions and top-notch service to our customers.Responsibilities:Provide timely and effective assistance to customers with various...

Job OverviewWe are seeking a skilled Technical Support Specialist to provide effective technical support to our clients. The ideal candidate will have excellent problem-solving skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Are you ready to shape the future of technical excellence and customer success? We're looking for exceptional M365 Engineers to join our dynamic team.About the JobAs a Technical Support Engineer - M365, you will be responsible for providing timely and effective case resolution by collaborating with subject matter experts and the team. Your primary focus will...

At Supporting Enterprises, we are seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing exceptional customer support and resolving complex technical issues.About the Role:This position requires strong expertise in e-commerce platforms and related technologies.You will be the first point of contact for...

Job DescriptionThe IT Support Analyst will be responsible for providing technical assistance to end-users, troubleshooting issues, and maintaining computer systems. The ideal candidate will have a strong educational background in Information Technology or a related field, and relevant work experience in a similar role.Responsibilities:Technical Support:...

Job Summary:The IT Support Specialist is responsible for providing technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring the smooth operation of computer systems and networks.

Rise is a mission-oriented business that aims to accelerate internet access in the Philippines. We foster a performance-based culture where team members take ownership and exceed expectations.As a Technical Phone Support Specialist, you will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet...