Customer Lead Verifier

2 days ago


Marikina City, National Capital Region, Philippines beBeeVerification Full time $60,000 - $75,000
Lead Verification Support Agent

We are looking for a skilled Lead Verification Support Agent to confirm the interest of submitted leads through phone calls and emails, forward qualified inquiries to relevant retailers, accurately update and categorize leads in our system, handle sensitive customer information with care, apply best practices for customer happiness, and stay up-to-date with our client's products and services.

Responsibilities
  • Confirm lead interest via phone calls and emails
  • Forward qualified leads to relevant retailers
  • Update and categorize leads accurately
  • Handle sensitive customer information with confidentiality
  • Promote customer satisfaction through best practices
  • Maintain knowledge of client products and services
Requirements
  • Bilingualism in German and English (C1 level required)
  • Previous experience in Customer Service or Marketing
  • Excellent communication and follow-up skills
  • Attention to detail
  • Strong administrative and organizational skills
  • Positive attitude and responsibility
  • Personal laptop or computer with stable internet connection
Preferred Qualifications
  • Experience working with luxury brands

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