CX Handler/Verifier

1 week ago

Makati City, National Capital Region, Philippines HCM Nexus Full time ₱216,000 - ₱228,000 per year

Were looking for detail-oriented individuals to join our team as CX Handlers/Verifiers for a 5-month project. This role is all about accuracy and client interactionno selling involved. Youll be responsible for verifying client information, ensuring data accuracy, and supporting smooth handoffs to the sales team.What Youll Do:

  • Conduct client verification calls to confirm contact and account details.
  • Update and maintain accurate client information in the system.
  • Document call outcomes and corrections.
  • Pass verified data to the sales team for further action.
  • Handle basic client queries or escalate when needed.
  • Ensure compliance with policies, confidentiality, and data protection standards.
  • Generate daily/weekly verification reports.

What We're Looking For:

  • At least a high school diploma; college-level is a plus.
  • Experience in customer service, call center, or verification roles is an advantage but not required.
  • Strong communication skills in English and/or local language.
  • High attention to detail and accuracy.
  • Comfortable using CRM systems and office tools (MS Office, Google Workspace).
  • Adaptable and able to manage multiple verification calls daily.

Why Join Us?

Paid overtime and meal allowance for extended hours.

Gain valuable experience in client interaction and data management.

Opportunity to build skills in a professional, collaborative environment.

Job Types: Fixed term, Temporary

Contract length: 5 months

Pay: Php18, Php19,000.00 per month

Work Location: In person

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