Client Onboarding Specialist

2 days ago


Baguio City, Cordillera, Philippines beBeeOnboarding Full time ₱600,000 - ₱1,000,000
Job Title">Onboarding Coach.

A vital role in customer onboarding, working closely with clients to tailor messaging solutions for optimal results.

Key Responsibilities:

  • Collaborate with clients daily to implement and customize messaging platforms tailored to their needs.
  • Leverage problem-solving skills to address escalated issues efficiently.
  • Develop a deep understanding of Cloudbeds' products and solutions.
  • Build strong client relationships fostering loyalty and adoption.
  • Deliver exceptional communication emphasizing empathy and customer-centric approach.

Requirements:

  • 1+ year hospitality experience (Front Desk or Revenue Manager).
  • At least 2 years relevant industry experience in customer-facing roles.

Desirable Skills:

  • English, Portuguese, Spanish, Thai or Tagalog language proficiency.
  • Project Management certification.

What Sets You Up for Success:

  • Strong organizational and proactive skills managing multiple projects/accounts.
  • Empower clients to become self-sufficient during onboarding and beyond.

A Culture of Inclusion:

Cloudbeds is an Equal Opportunity Employer celebrating diversity and promoting inclusion.



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