Client Success Specialist

17 hours ago


Baguio City, Cordillera, Philippines beBeeClientSuccess Full time ₱3,200,000 - ₱4,000,000
Job Title: Client Success Specialist

This role is responsible for ensuring clients achieve their desired outcomes while using our services.

Main Responsibilities:
  • New Customer Onboarding: Prepare the internal team for kick-off meetings, review client requirement lists, and manage clarification issues. Ensure all relevant data is prepared for kick-off and categorize customers based on VIP levels.
  • Client Success Management: Align internal teams and VAs for seamless service delivery, conduct regular customer health checks, and facilitate internal team recurring meetings to review client status.
  • Client Requests & Support: Handle new customer requirements or additional support requests, coordinate new service requests, and manage requests for upskilling of VAs.
Key Skills and Qualifications:
  • College Graduate preferred.
  • Must be fluent in English (speaking and in writing).
  • Must have at least a minimum of 1-2 years' work experience in a Client Handling role via Chat, Email, and Calls.
  • Strong experience and proficiency in Client-Facing roles.
  • Good time-management skills.
  • Available for a full-time job.
  • Willingness to undergo training and adapt to new processes.


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