Customer Support Specialist

5 hours ago


Angeles City, Central Luzon, Philippines Stackph Full time
Overview
At Stackph, we strive to deliver exceptional support to our clients. Our Customer Service Representatives play a vital role in ensuring that customers receive the best possible experience.

Key Responsibilities
* Respond to customer inquiries via various channels
* Resolve customer complaints in a professional and timely manner
* Provide product information and demos as needed
* Escalate complex issues to senior representatives when necessary

Requirements
* College graduate or associate degree holder with or without prior experience
* High school graduates with at least 6 months of work experience may also apply
* Excellent English communication skills, both written and verbal
* Proven customer service, problem-solving, and multitasking skills
* Basic computer literacy and familiarity with customer service software

What We're Looking For
* A passionate individual who can deliver exceptional customer experiences
* Someone who can communicate effectively and empathetically with customers
* An individual who thrives in a fast-paced environment and adapts to changing priorities
* A person with a positive attitude and a growth mindset

Benefits
* Competitive salary: up to PHP 18k to 27k per month
* Monthly performance incentives based on individual and team performance
* Leave credits and paid time off
* HMO coverage for comprehensive medical benefits

About Us
At Stackph, we are committed to delivering exceptional support to our clients. We believe in fostering a positive and supportive work environment that encourages growth and development.

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