Support Representative

4 hours ago


Angeles City, Central Luzon, Philippines Stackph Full time
Our Team
As a Customer Service Representative at Stackph, you will be part of a dynamic team that is dedicated to delivering exceptional support to our clients. Our team is passionate about providing outstanding customer experiences and working together to achieve our goals.

Responsibilities
* Provide excellent customer service through various channels including phone, email, and chat
* Resolve customer complaints in a professional and timely manner
* Provide product information and demos as needed
* Escalate complex issues to senior representatives when necessary

Requirements
* College graduate or associate degree holder with or without prior experience
* High school graduates with at least 6 months of work experience may also apply
* Excellent English communication skills, both written and verbal
* Proven customer service, problem-solving, and multitasking skills
* Basic computer literacy and familiarity with customer service software

What We Offer
* Competitive salary: up to PHP 18k to 27k per month
* Monthly performance incentives based on individual and team performance
* Leave credits and paid time off
* HMO coverage for comprehensive medical benefits

About Us
Stackph is a company that values its employees and strives to create a positive and supportive work environment. We believe in fostering a culture of excellence and providing opportunities for growth and development.

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