Customer Support Representative

18 hours ago


Quezon City, National Capital Region, Philippines Neksjob Full time

About Us

Neksjob is a leading organization providing exceptional products and services to our valued customers. We are committed to delivering the best possible experience through our team of dedicated professionals.

Job Summary

We are seeking a highly motivated Customer Support Representative to join our team. As a key member of our support team, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent customer service.

Responsibilities

  • Respond to incoming calls from customers in a professional and courteous manner
  • Answer questions and provide information regarding our products and services
  • Troubleshoot problems and resolve customer complaints efficiently
  • Collaborate with internal teams to ensure seamless communication and issue resolution

Qualifications

To succeed in this role, you should have:

  • Completed at least 2 years of college education
  • A minimum of 6 months of international voice experience
  • Excellent English communication skills
  • Exceptional customer service, problem-solving, and multitasking skills

Why Work with Us?

At Neksjob, we offer a range of benefits that make us an attractive employer, including:

  • Paid training and development opportunities
  • Competitive salary and allowances
  • Monthly performance incentives
  • Career advancement opportunities

Contact Information



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