Mirandahr Customer Support Representative
2 weeks ago
We are looking for a highly skilled and experienced Customer Support Representative to join our team at Mirandahr. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via email and chat platforms.
About the RoleThis is a full-time position that requires a minimum of 6 months experience in a similar role. If you have a strong passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to apply.
The ideal candidate will have a solid understanding of customer service principles and practices, with the ability to work in a fast-paced environment and adapt to changing situations.
Key Responsibilities- Respond to customer inquiries and resolve issues via email and chat platforms
- Provide accurate and timely information to customers, while ensuring compliance with company policies and procedures
- Collaborate with internal teams to resolve complex customer issues and escalate as needed
As a Customer Support Representative at Mirandahr, you can expect a competitive salary range of 23K - 24K per annum, plus up to 5K in incentives. You will also enjoy a range of benefits, including:
- A one-day hiring process
- Meal and transportation allowance
- Complete benefits package (SSS, PAG-IBIG, PhilHealth)
- HMO coverage for yourself and two dependents
- Accidental and life insurance
- 24 leave credits
- 20% night differential
- Free medical services
- Free shuttle services
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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