Mirandahr Customer Support Representative

1 month ago


Makati City, National Capital Region, Philippines Mirandahr Full time

We are looking for a highly skilled and experienced Customer Support Representative to join our team at Mirandahr. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via email and chat platforms.

About the Role

This is a full-time position that requires a minimum of 6 months experience in a similar role. If you have a strong passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to apply.

The ideal candidate will have a solid understanding of customer service principles and practices, with the ability to work in a fast-paced environment and adapt to changing situations.

Key Responsibilities
  • Respond to customer inquiries and resolve issues via email and chat platforms
  • Provide accurate and timely information to customers, while ensuring compliance with company policies and procedures
  • Collaborate with internal teams to resolve complex customer issues and escalate as needed
What We Offer

As a Customer Support Representative at Mirandahr, you can expect a competitive salary range of 23K - 24K per annum, plus up to 5K in incentives. You will also enjoy a range of benefits, including:

  • A one-day hiring process
  • Meal and transportation allowance
  • Complete benefits package (SSS, PAG-IBIG, PhilHealth)
  • HMO coverage for yourself and two dependents
  • Accidental and life insurance
  • 24 leave credits
  • 20% night differential
  • Free medical services
  • Free shuttle services

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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