Professional Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Cyberbacker Careers Full time
Overview

We are seeking a skilled customer service representative to join our team at Cyberbacker Careers. The ideal candidate will have proven experience in the field, with exceptional verbal communication skills in both languages.

Salary

The salary for this role is up to $1500 per month, providing a competitive income for the right candidate.

Job Description

Cyberbacker Careers requires a customer service representative who can effectively communicate with clients, craft professional emails, and provide excellent support. The successful candidate will be responsible for:

  • Crafting clear and concise email responses
  • Active listening and attention to detail to resolve customer queries efficiently
  • Referring customers to relevant resources when needed
  • Providing top-notch customer support through remote work arrangements
Required Skills and Qualifications

The ideal candidate will possess:

  • Proven experience as a customer service representative with a strong track record of success
  • Exceptional verbal communication skills in both English and Spanish
  • Ability to compose professional emails that meet high standards
  • Strong active listening skills and attention to detail to ensure accurate issue resolution
  • Solid self-awareness and willingness to refer customers to relevant resources when necessary
Benefits

Cyberbacker Careers offers a range of benefits to support the well-being and career growth of its employees. These include:

  • Part-time (20hrs/week) or Full-time (40hrs/week) options to accommodate different lifestyles
  • A monthly profit share plan to incentivize hard work and dedication
  • HMO and PTO provided to promote work-life balance
  • 100% remote work from home opportunities to enhance flexibility
  • No hidden fees or application costs to ensure transparency
  • A streamlined interview process to quickly find the right fit


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