Mandarin Bilingual Customer Support Specialist
2 months ago
We are seeking a highly motivated and enthusiastic Mandarin Bilingual CSR to join our team at Neksjob Philippines. This role is ideal for individuals who are passionate about delivering exceptional customer experiences.
Responsibilities:- Provide outstanding customer service through various communication channels
- Assist and resolve customer inquiries, requests, and complaints in a professional and timely manner
The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in MS Office and Internet browsing. Additionally, they should be able to work effectively in a non-scripted environment and adapt to changing situations.
Requirements:- High School Diploma or equivalent
- Ability to speak (20%) but mainly read (80%) in Mandarin
- Excellent communication skills in the language
- Proficient in MS Office and Internet browsing
- Able to work in a shifting schedule, weekends, and holidays
As a valued member of our team, you will enjoy a competitive salary package, including:
Benefits:- Competitive Salary Package
- Language Premium
- Medical and Life Insurance
- 20% Night Differential Rate
- HMO on Day 1 + 1 Free Dependent upon Regularization
This role offers a unique opportunity to grow and develop your skills while working with a dynamic team. If you are a motivated and customer-focused individual, we encourage you to apply.
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