Human Resources Assistant
5 days ago
ECLARO is a dynamic organization seeking a skilled Human Resources Assistant to provide exceptional support to our employees.
About the RoleThe ideal candidate will possess excellent communication skills, a customer-focused approach, and the ability to troubleshoot HR-related issues efficiently. Proficiency in Microsoft Office Suite and familiarity with HRIS or helpdesk software are highly valued.
Key Qualifications- Education: A minimum of 2 years of college completion with no back subjects; an associate's or bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
- Experience: 2-3 years of customer service, administrative, or HR experience, preferably in a helpdesk or shared services environment.
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with HRIS, helpdesk software, or time-tracking tools is a plus.
- Strong Communication: Excellent verbal and written communication skills with a customer-focused approach to resolving inquiries.
- Problem-Solving Skills: Ability to assess situations quickly and provide efficient solutions while ensuring a positive employee experience.
- Attention to Detail: Strong organizational skills and accuracy in handling employee data and inquiries.
- Multitasking: Ability to manage a high volume of inquiries and tickets, prioritizing tasks effectively.
- Confidentiality: Commitment to maintaining confidentiality and adhering to privacy regulations regarding employee information.
- Experience in HRIS or HR software systems.
- Knowledge of HR policies, benefits programs, and payroll processes.
- Experience in a helpdesk or customer support role, particularly in HR or shared services environments.
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