Virtual Assistant for Client Services
8 hours ago
We are seeking a highly skilled Virtual Assistant to join our team at AG Assists. As a key member of our client support department, you will play a vital role in delivering exceptional support and communication to our clients.
Main Responsibilities
As a Virtual Assistant, you will be responsible for serving as the primary point of contact for clients, providing timely and professional responses to inquiries via email and chat. You will also assist with account setup, subscription management, and troubleshooting any issues that may arise. Additionally, you will ensure clients receive the necessary resources, from setting up accounts to guiding them through new features.
Key Skills and Qualifications
To succeed in this role, you must possess excellent written and verbal communication skills, as well as prior experience in customer service, technical support, or virtual assistance. Knowledge of real estate transactions, contracts, and industry terminology is also essential. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools is required. Strong organizational and time management abilities, attention to detail, and accuracy in handling documentation and data are also crucial.
Benefits
In this role, you will have the opportunity to work independently and collaboratively in a virtual team environment, utilizing your patience and professionalism when interacting with challenging customers or situations. If you are a motivated and results-driven individual with a passion for delivering exceptional client support, we encourage you to apply for this exciting opportunity.
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