E-commerce Customer Service Representative
8 hours ago
We are looking for an individual to represent our company in the role of E-commerce Customer Service Representative. This position involves interacting with customers through live chat, providing product information and resolving any issues that may arise.
The responsibilities of this role include:
- Responding to customer inquiries via live chat in a timely manner
- Providing accurate product information and assistance
- Resolving customer complaints and issues efficiently
- Maintaining a high level of professionalism and customer service
- Documenting customer interactions and feedback
This role requires strong written communication skills, as well as excellent problem-solving abilities. A customer-focused approach with attention to detail is also necessary.
Key qualifications for this position include:
- Strong written communication skills
- Excellent problem-solving abilities
- Customer-focused with attention to detail
At TPS Shared Services Inc., we strive to provide a positive experience for our customers. As an E-commerce Customer Service Representative, you will play a key role in achieving this goal.
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