Real Estate Operations Coordinator

7 hours ago


Manila, National Capital Region, Philippines AG Assists Full time
Job Summary

In this dynamic role at AG Assists, you will serve as a vital point of contact for clients, leveraging your exceptional communication skills to respond to inquiries via email and chat. As a key member of our team, you will be responsible for account setup, subscription management, and troubleshooting, ensuring seamless experiences for our clients.

Main Responsibilities

* Client Communication and Support: Act as the primary point of contact for clients, providing timely and effective responses to their queries via email and chat.

* Account Management: Assist clients with setting up accounts, managing subscriptions, and resolving any technical issues that may arise.

* Process Optimization: Continuously improve client experiences by providing resources and guidance on new features, products, and services.

* Scheduling and Administrative Support: Coordinate sessions, manage bookings, and handle cancellations with professionalism and attention to detail.

Requirements

* Excellent written and verbal communication skills, with the ability to adapt to diverse client needs and expectations.

* Previous experience in customer service, technical support, or virtual assistance is highly desirable, as well as knowledge of real estate transactions, contracts, and industry terminology.

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools, with strong organizational and time management abilities.

* Attention to detail and accuracy when handling documentation and data, with the ability to work independently and collaboratively in a virtual team environment.

Benefits

This role offers a unique opportunity to grow professionally, working with a dynamic team at AG Assists. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

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