Customer Support Associate

1 month ago


Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Full time
Competitive Salary: PHP 25,000 - PHP 35,000 per month

We are seeking a skilled Customer Service Representative to join our team at Trinity Workforce Solutions. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.


About the Role:


  • Provide timely and effective solutions to customer inquiries and issues via phone, email, or chat.
  • Assist customers with their concerns and resolve problems in a professional and courteous manner.
  • Work collaboratively with internal teams to achieve service level agreements (SLAs) and quality targets.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information to customers.

Qualifications:


  • Candidate must have a High School Diploma or equivalent.
  • No prior work experience is required, but we welcome candidates with previous customer service experience.
  • Candidates must be willing to work in a fast-paced environment and adapt to changing situations.

Benefits:


  • Competitive salary range: PHP 25,000 - PHP 35,000 per month.
  • Night differential pay for working late shifts.
  • Leave credits and paid holidays.
  • A supportive and dynamic work environment.

If you're looking for a challenging role that offers opportunities for growth and development, we encourage you to apply for this exciting position



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