Customer Support Associate in Cebu

1 week ago


Cebu City, Central Visayas, Philippines Gratitude Philippines Full time
Job Description

We are seeking a highly skilled Customer Support Associate to join our team at Gratitude Philippines in Cebu. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various communication channels.

About the Role

  • You will be handling customer inquiries and concerns via phone, email, or chat, providing timely and effective solutions to their issues.
  • Collaborate with internal teams to resolve complex customer issues and escalate when necessary.
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers.

Requirements

  • Senior High School graduate with at least 6 months of call center experience.
  • Completed at least 2 years in college (no back subjects) with least 6 months of call center experience.
  • College graduate with or without call center experience.

What We Offer

  • A competitive salary range of 15,000 - 21,000 PHP per month.
  • An opportunity to work onsite in Cebu with a dynamic and growing company like Gratitude Philippines.

Why Join Us?

We value our employees' growth and development, offering opportunities for career advancement and professional training. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this journey.



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