Sales and Customer Support Associate

16 hours ago


Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full time

We are seeking a skilled Sales and Customer Support Associate to join our team at Trinity Workforce Solutions Inc.

About Us

Our company is committed to providing excellent service to our clients, and we are looking for a professional who can help us achieve this goal.

Job Summary

The Sales and Customer Support Associate will be responsible for handling customer inquiries, resolving issues, and providing sales support. This is an exciting opportunity for someone who enjoys working with people and is looking for a challenging role.

Key Responsibilities
  • Handle customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient way.
  • Provide sales support by answering product-related questions and offering recommendations.
  • Work collaboratively with the sales team to meet sales targets.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 6 months of experience in a customer-facing role.
  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment and meet sales targets.
What We Offer

We offer a competitive salary, plus allowances, HMO, and night differential. Our benefits package includes:

  • A salary of up to 17,000 per month.
  • Allowances for meals, transportation, and other expenses.
  • A health maintenance organization (HMO) plan for medical benefits.
  • Night differential pay for evening shifts.


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