Customer Support Associate
2 months ago
No experience is required for this exciting role as a Customer Support Associate at Neksjob. This position offers a competitive salary of up to 18,400 PHP.
Job DescriptionThis customer-facing role involves responding to incoming calls from customers, answering their questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding our organization's products or services.
Responsibilities- Responding to incoming calls from customers
- Answering questions and inquiries
- Troubleshooting problems
- Providing information
- Handling complaints
To be successful in this role, you should have the following qualifications:
- At least a high school diploma (old curriculum) or senior high school diploma (new curriculum)
- No prior BPO experience is necessary, but it's considered an asset
- Excellent communication skills are essential
- You should be willing to work on-site
- Additional requirements include having your National Bureau of Investigation (NBI) and Social Security System (SSS) numbers available before training
We offer a range of benefits that make us an attractive choice for job seekers. These include:
- A competitive salary of up to 18,400 PHP
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promotion within the company
- Comprehensive healthcare benefits
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