Real Estate Support Specialist

1 month ago


Manila, National Capital Region, Philippines AG Assists Full time
Job Title: Real Estate Support Specialist

About the Role:

As a Real Estate Support Specialist at AG Assists, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to act as a point of contact for clients, responding to their inquiries via email and chat. You will also be responsible for assisting clients with account setup, subscription management, and troubleshooting any issues they may encounter.

Key Responsibilities:

* Provide top-notch customer service and support to clients via email and chat

* Assist clients with account setup, subscription management, and troubleshooting

* Ensure clients receive the resources they need to succeed

* Collaborate with internal teams to resolve client issues efficiently

Requirements:

* Excellent communication skills, both written and verbal

* Prior experience in customer service, technical support, or virtual assistance is preferred

* Strong organizational and time management abilities

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools

* Ability to work independently and collaboratively in a virtual team environment

What We Offer:

* Competitive salary: $50,000 - $65,000 per annum

* Opportunity to work with a dynamic and growing company

* Collaborative and supportive team environment

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications.

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