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Virtual Real Estate Support Specialist

1 month ago

Manila, National Capital Region, Philippines AG Assists Full time

We are seeking a highly skilled Virtual Real Estate Support Specialist to join our team at AG Assists. As a key member of our support team, you will be responsible for providing exceptional client service and assistance to our clients in the real estate industry.

This role involves acting as a point of contact for clients, responding to their inquiries via email and chat. You will also be responsible for helping clients with account setup, subscription management, and any required configurations. Additionally, you will ensure that clients receive the resources they need, from setting up accounts to guiding them through new features.

As a Virtual Real Estate Support Specialist, you will work closely with our clients to understand their needs and provide solutions to their problems. You will also be responsible for scheduling sessions, managing bookings, and handling cancellation schedules. Furthermore, you will stay up-to-date with product updates, company policies, and support best practices.

To be successful in this role, you will need to have excellent communication skills, both written and verbal. Prior experience in customer service, technical support, or virtual assistance is often preferred. Previous experience as a real estate virtual assistant, fulfillment specialist agent, or related role is also preferred.

The ideal candidate will have knowledge of real estate transactions, contracts, and industry terminology. They will also be proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools. Strong organizational and time management abilities are essential, as well as attention to detail and accuracy in handling documentation and data.

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. This position is perfect for individuals who are passionate about delivering exceptional client service and are looking for a challenging and rewarding role in the real estate industry.